Shipping Refund Policy
Thank you for shopping at Innovateforyou. We want to ensure you have a smooth and satisfying shopping experience. Please take a moment to read our Shipping Refund Policy:
Damaged or Defective Items: If your order arrives damaged or defective, please contact our customer service team at within 7 days of receiving your order. We will require photographic evidence of the damage for our records.
Incorrect Items: If you receive an incorrect item in your order, please notify us within 7 days of receiving your order. We will provide instructions on how to return the incorrect item and send you the correct one.
Initiate the Return: To initiate a return, please contact our customer service team at email@example.com with your order number and details of the issue.
Return Authorization: Our customer service team will provide you with a return authorization and instructions on how to return the item.
Return the Item: Ship the item back to us in its original packaging, including all accessories and tags, within 7 days of receiving your return authorization.
Inspection and Approval: Once we receive the returned item, our team will inspect it. If the item is eligible for a refund, we will process the refund to your original payment method.
Refund of Shipping Costs: In cases of damaged, defective, or incorrect items, we will refund the original shipping cost along with the item cost.
Non-Refundable Shipping Costs: If you are returning an item for reasons other than damage, defect, or incorrect item, the original shipping cost is non-refundable.
If you have any questions or concerns about our Shipping Refund Policy, please contact our customer service team at firstname.lastname@example.org
Thank you for choosing Innovateforyou. We value your satisfaction!